Managed Services
Managed Services from WrightCore allow you to grow the IT capabilities of your business without a large upfront capital expenditure
When you contract with WrightCore, you receive a full-suite Anything as a Service – XaaS, DRaaS, IaaS, NaaS, HaaS, SaaS, and more. If you have an IT need for it, we can provide it! Outsourcing managed services with us means your internal IT staff can focus on more mission critical tasks for your business. We are here to partner with you, because our goal is to see your business thrive. Contact WrightCore today for a consultation on how our managed services can help your company do more – and do it more efficiently.
RMM – Remote Monitoring & Management
Remote Monitoring and Management (RMM) from WrightCore will make you feel like your business suddenly has an expanded IT department – because it does! We handle the routine IT tasks for businesses that take valuable time away from your in-house IT staff. This allows your business to focus on its key strengths, while WrightCore does some of the heavy lifting in the background. Our network and desktop monitoring services assess machine health and status and provide updated reports on problem spots. Wired and wireless networks and protocols are monitored to ensure security. We even perform local and cloud backup services remotely, so you can stay focused on your core business tasks. Our 24/7 monitoring and technical support ensures that server downtime is a minor annoyance, instead of a crippling interruption. Businesses can enjoy significant cost savings by partnering with WrightCore for Remote Monitoring and Management services.
Proactive Maintenance & Support
IT maintenance and support are full-time processes. Your business needs proactive monitoring and support just to stay on top of the latest software upgrades – plus, you have to worry about email security and phishing protection, virus and ransomware protection, whether your voice and collaboration software is up to date across every machine… it never ends! WrightCore managed services include proactive maintenance and support across your entire network. That includes server and desktop monitoring in real time. If a server needs to be rebooted at 1 a.m. to avoid interrupting the flow of your business, WrightCore will handle it while your in-house IT staff gets some much-needed sleep. Your partnership with WrightCore means you have a trusted provider that proactively monitors and maintains your systems – so you don’t have to. Never fall behind on a critical system upgrade again with the help of WrightCore’s managed services.
Patch Update & Management
WrightCore’s remote managed services ensure that you never have to worry about putting your network security or operational efficiency at risk because of a missed patch update. Viruses, ransomware and phishing attacks are constantly evolving to exploit system vulnerabilities in businesses just like yours. It’s difficult enough keeping up with the latest patch updates to protect against these exploits. When you add in the fact that updates sometimes take a device or system offline for several hours, you are weighing potential business-wrecking vulnerabilities against extremely expensive downtime. WrightCore’s remote managed services remains alert to patch updates before they are released for your software and systems. Then, we remotely administer the updates at the soonest possible date that works best with your business’ timeline. Contact WrightCore today to learn more about how our patch update and management remote services can streamline your critical upgrades and save you time and money in the long run.
Help Desk
When all else fails, WrightCore’s remotely managed Help Desk is there to walk your employees through a problem. Our industry leading managed services can save valuable time for your in-house IT staff, through voice and collaboration problem solving tools. When you upgrade to a new software service, cloud service or collaboration tool through WrightCore, we provide training and eLearning opportunities to keep your entire company on the same page and running smoothly. Our 24/7 Help Desk provides reliable and fast service to ensure your teams don’t experience unnecessary downtime. WrightCore’s remote managed services include a full suite of tools that includes the Help Desk, as well as remote monitoring; backup and recovery services; cloud management, migration and integration; Anything as a Service – XaaS, DRaaS, IaaS, NaaS, HaaS, SaaS; and more. Contact WrightCore today to speak with one of our experts on how our managed services and Help Desk can help your business do more with less.